Jackpot City Casino Review


C$1,600 Welcome Bonus!


Jackpot City Casino is one of the oldest, most trusted, and most popular online casino in Canada. They offer a wide range of online slots, table games, and also some great mega jackpots. The online casino offers a few hundred of the most popular casino games both via desktop or on your cellphone.

  • Super Fast Withdrawals
  • Fully Licensed
  • Excellent Customer Support
  • Great Bonuses & Promotions
  • Welcome Bonus is valid for slot games only

Jackpot City Casino, established in 1998, boasts a substantial player base of over 3.5 million from Canada, New Zealand, and globally. It operates under a license from the Malta Gaming Authority and has received fair play certification from eCogra. The casino prides itself on creating a warm and welcoming environment focused on enjoyment. With an impressive average payout rate of 96%, regular weekly bonuses, and a game library featuring more than 500 titles, its appeal is clear. Slot enthusiasts, in particular, will find Jackpot City a paradise, with a selection of over 430 slot games.

Jackpot City Casino

Game Selection & Software Features

Jackpot City Casino is home to an impressive array of over 500 casino games, with a special emphasis on slots—boasting more than 430 diverse titles. The casino caters to a global audience, offering regional and country-specific games that will resonate with players from Canada, New Zealand, and beyond, including Australian pokies and British-style pub fruit machines.

The casino doesn’t stop at slots, it also provides a rich variety of over 70 table games. Notably, Jackpot City offers an outstanding lineup of 34 blackjack variants, including multiplayer and European blackjack, ensuring that blackjack enthusiasts are well catered to. Additionally, players can indulge in baccarat, poker, roulette, and a plethora of other table games, each offering a unique gaming experience.

Jackpot City enhances the player experience by ensuring seamless re-entry into their gaming journey. With its casino lobby intuitively saving your most played and recent games for immediate access. This user-friendly aspect, highlighted in many casino reviews, alongside a wide array of gaming choices, guarantees that both new and seasoned players can effortlessly locate games that align with their preferences and expertise levels.

Software Providers

Jackpot City’s gaming experience is powered by Microgaming, a globally recognized leader in casino software development. Celebrated for its innovative contributions to the online gaming industry. Microgaming has been acknowledged for its excellence, securing the EGR Awards 2019 for its groundbreaking work and high-quality software solutions. The company is renowned for its commitment to safety, continually advancing security measures to protect both casinos and their patrons.

For full access to Jackpot City’s extensive game collection, players can download the user-friendly software. The setup process is straightforward and quick, allowing players to start enjoying their favorite games in just a few minutes. The downloadable client offers enhanced customization options, enabling users to tailor game speed, audio settings, and more to their preferences.

Players also have the option to enjoy games in a no-download mode, which, while offering a slightly reduced game selection, provides the versatility of playing through any web browser. This mode ensures that players can easily access their favorite games from different devices without the need for software installation.

Jackpot City Mobile Gaming

Accessing Jackpot City from your mobile device is as straightforward as logging into your account on a desktop—no app download is required. The mobile gaming experience is safeguarded with the same high-grade SSL encryption technology that ensures the security of the main online casino.

The mobile game library remains expansive, offering a wide selection of games, including several of the casino’s signature progressive jackpots. Whether you’re using Android or iOS, you can enjoy a vast array of slots, numerous table games, and a selection of mobile video poker titles. All are accessible from the lobby when you visit the site on your smartphone or tablet.

The site’s graphics seamlessly adjust to fit any mobile device’s screen, ensuring an optimal gaming experience across various brands and models. Our tests on devices like the iPhone 7s, Samsung Galaxy S10, and Huawei P30 showed no compatibility issues. Moreover, the mobile site’s user-friendly navigation menu, located at the bottom of the screen, facilitates effortless access to games, chat features, and customer support.

Safety & Fair Gaming

Jackpot City, managed by Baytree Interactive Limited—which also operates well-known establishments like Ruby Fortune Casino and Spin Casino—is recognized for its stringent safety and fairness standards. The casino boasts a license from the Malta Gaming Authority, adheres to EU regulations, and carries an eCOGRA certification. These accreditations serve as a testament to the casino’s dedication to security, player care, and compliance with legal standards.

The casino employs advanced SSL data encryption technology, ensuring the confidentiality and protection of player information. This robust security measure guarantees that no unauthorized parties can access sensitive data shared with the casino.

Moreover, the eCOGRA seal of approval underscores Jackpot City’s commitment to providing fair gaming experiences. The casino utilizes a random number generator to maintain unbiased game outcomes, promoting a genuinely fair chance of winning for all players. The latest eCOGRA report highlights an average payout rate of 96% across all games, further emphasizing the casino’s integrity and fairness in gaming operations.

Jackpot City Welcome and Promotional Offers

Jackpot City casino greets new players with a welcome bonus, a practice consistent with many online casinos. However, Jackpot City sets itself apart by frequently updating its bonus offers, ensuring players have access to the latest promotions. For the most current bonus details, it’s recommended to visit the casino’s website directly. Beyond the welcome bonus, Jackpot City casino also hosts a variety of promotions, offering prizes ranging from luxury vacations and 5-star cruises to high-tech gadgets.

Joining the VIP Program

Upon signing up at Jackpot City casino, new members are instantly awarded 2,500 loyalty points and granted bronze-level membership in the VIP program. These points can be redeemed for various rewards such as bonus credits, free spins, and more. Additionally, the loyalty points earned at Jackpot City Casino can be utilized across its sister sites, including Spin Palace, Ruby Fortune, and Mummy’s Gold Casino.

VIP Program Benefits

VIP members enjoy a suite of exclusive perks, including special bonuses, free spins, and round-the-clock access to a personal VIP host, among other privileges. A detailed breakdown of the program, including the points required for each tier, is available on the casino’s site.

While the initial bonuses for new members of the VIP program may appear modest, the program excels in offering equitable entry opportunities to all players, complemented by exceptional bonuses and daily deals.

Maintaining VIP Status

Continued betting on the site is essential for maintaining VIP status and ascending through the program’s levels. Members must also retain the minimum loyalty points needed to stay within their current tier. Failure to meet the required points by month’s end could result in a downgrade to a lower level.

Welcome Offer

Jackpot City casino extends a warm welcome to new players with an enticing welcome offer, a hallmark of the casino’s hospitality. This initial bonus is designed to kickstart your gaming journey, enhancing your first experiences with additional playing credits. While the specifics of the welcome offer may vary, reflecting Jackpot City’s commitment to keeping promotions fresh and exciting. It typically includes match bonuses on the initial deposits, maximizing the value of your initial investment.

Players are encouraged to visit the Jackpot City online casino website directly to view the latest details of the welcome bonus. Ensuring they can take full advantage of the most current offer available. This generous welcome package sets the tone for a rewarding gaming experience at Jackpot City casino. Promising both added fun and increased chances of winning right from the start.

Customer Support

Jackpot City casino offers customer support with an average email response time of 48 hours, catering well to inquiries that aren’t immediately urgent. The customer service team is available 24/7 and can communicate in multiple languages, ensuring a wide range of players can be assisted effectively.

Should you choose to call, be prepared for the initial steps required to direct you to the appropriate department, which may take a few minutes. However. Our interactions with the customer support representatives were notably positive. They were not only amiable but also efficient in resolving our concerns promptly, marking a significant positive aspect of our experience.

Additionally, the live chat feature is both quick and straightforward. Requiring only account verification before providing assistance, makes it an excellent option for immediate support needs.


Slot enthusiasts will find a treasure trove at Jackpot City casino, with a collection of over 430 top-notch slot games waiting to be explored. The enticing welcome bonus serves as a great incentive to dive in. With the backing of reputable organizations like the Malta Gaming Authority (MGA) and eCOGRA. Players can rest assured that Jackpot City offers a secure and trustworthy gaming environment.

Beyond slots, the casino boasts a diverse selection of over 100 other games. Including cutting-edge live dealer options from Evolution Gaming. And, true to its name, Jackpot City casino is a prime destination for those chasing the biggest progressive jackpots in the online gaming world.